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ss-Sell Items You can use shipping confirmation emails to promote cross-sell opportunities by recommending related or complementary products. This increases average order value and exposes customers to additional items they may find useful or interesting. existcorrectAdding a simple “You might also like it next time” to your confirmation email template can entice buyers to place another order (helping you increase customer lifetime value). Content assets contain links to relevant content resources, such as user guides, FAQs, or video tutorials, to help customers get the most out of their purchase.
This adds value to their overall experience and encourages them Bosnia and Herzegovina WhatsApp Number to interact with your brand. For example, if you sell shoes, you could link to several blog posts explaining how your customers can take better care of their shoes. Or, if you sell spices, you can link to some recipes where people can use the spices. Details about your referral loyalty program Your shipping notification emails are a great opportunity to inform customers about your loyalty program or rewards program.meeting.Be sure to highlight the benefits they can gain by participating and encourage them to refer friends and family to enjoy exclusive rewards.
A note on delays and interruptions If there are delays or interruptions in your delivery, be transparent and proactive in communicating these issues. Providing explanations, guarantees and new estimated delivery times demonstrates your commitment to resolving any challenges quickly. For example, in the early months of the pandemic, most e-commerce companies added liability waivers for shipping delays. Everyone understands. Because? Because setting the right expectations can mean the difference between a repeat customer and an angry customer. Payment Information reconfirms the payment details from the shipping confirmation message, including the payment amount, payment method, and any related transactions.
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