So customers receive help as quickly as possible and

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Organization: the chatbot filters questions immediately,  agents are not overwhelmed. Customization : Every business can create a custom end-user chat widget to provide visitors with a unique and consistent experience. Analytics : Data on chat volume, visitor experience and agent performance can be tracked in real time. 2. YEXT Chatbot Yext Answers is a revolutionary onsite search product that understands natural language and drives consumer conversions with accurate answers on a website.

And this, directly in the search results. It is used for example by Phone Number Data Burger King, Fitness Park, SFR, Sixt, KRYS, etc. Yext allows you to: To increase the conversion rate and offer direct answers and calls to action to customers at key moments. Collect data from each query and response so you don't miss any opportunities to subsequently interact with customers and increase sales. Reduce customer service costs with a help desk that understands natural language and doesn't stop at just a basic Q&A chatbot.




3. Chatbot DYDU (Do you dream up) Dydu is a French publisher of conversational software: chatbot, callbot, voicebot. It is used by large companies in France in various sectors: l'Equipe, Groupe Renault, Bouygues, Societe Générale, BNP Paribas, etc. Thus, Dydu allows companies to deploy a true automated conversational strategy, from customer service to all areas that may need it (legal responses, HR department, finance, IT, etc.